Protecting Your Privacy with New Pipes on the Block, 6210

Effective Date: 2025

New Pipes on the Block ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you use our leak detection services in Perth and Mandurah, Western Australia.  

Information We Collect

We may collect the following types of personal information:

  • Contact Information: This includes your name, address, phone number, email address, and any other contact details you provide to us.  

  • Service Information: This includes information about the leak detection services you request, the location of the property, and any relevant details about the property or the suspected leak.

  • Payment Information: If you make a payment to us, we may collect your payment information, such as credit card details or bank account information. (Note: We use secure third-party payment processors to handle transactions, and we do not store your sensitive payment information on our systems.)

  • Website Usage Information (if applicable): If you visit our website, we may collect information about your IP address, browser type, pages visited, and other usage data. (If you use cookies, explain what types and why.)

How We Use Your Information

We may use your personal information for the following purposes:

  • Providing Services: To provide you with the leak detection services you requested, including scheduling appointments, conducting inspections, and providing reports.

  • Communication: To communicate with you about your service requests, appointments, and any other relevant information.

  • Payment Processing: To process your payments for our services.

  • Improving Services: To analyze and improve our services, website, and customer experience.

  • Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your personal information with the following third parties:  

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, customer service, or other related services. We ensure these providers are contractually obligated to protect your privacy.  

  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage method is 100% secure.  

Your Choices

You may contact us at any time to request access to, correction of, or deletion of your personal information. Our contact details are at the end of this policy.  

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."  

Contact Us

If you have any questions about this Privacy Policy, please contact us at:  

New Pipes on the Block

hello@newpipesontheblock.com.au

0487 982 159

Adonis Rd,

Silver Sands, Mandurah 6210